Shipping, Returns and Refunds
SHIPPING POLICY
SHIPPING TIME FRAMES
If items are in stock, items will normally be shipped within 1 - 2 business days. If items have to be custom made, or are still being manufactured, you can expect a longer delivery time. This depends on the lead time, which is currently about 6 months.
NOTE: As required by law, we have to ensure the purchaser holds a current and valid firearm licence if you purchase a barrel. Before we can mail the barrels, you will have to provide us with a copy of your firearm licence.
SHIPPING COSTS
A shipping and handling fee of AU$60 will be added to all orders being shipping within Australia. Items will be shipped with Australia Post and will be insured.
SHIPPING ADDRESS
Items will be shipped to the shipping address entered.
NOTE: Tasmania and Western Australia law require barrels to be send to registered Firearms Dealers, and cannot be shipped to a private address. Please ensure you enter the address of a registered firearms dealer in those instances, and contacted them prior to delivery to let them know they should expect the delivery of your barrel.
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OTHER SHIPPING INFORMATION
All items will be mailed with a "signature required upon delivery" option.
RETURN & REFUND POLICY
We want to ensure you are happy with your purchase. If for any reason you decide that you do not want the item anymore, you can return the item to us for a full refund in the original condition. You have to let us know within 14 days of receipt that the item will be mailed back to us, and when it will be mailed back. The refund will be for the product price only, and does not include the postage cost when the barrel was send. If you post the item to us, you do so at your own expense. Refund will be given as soon as the item was received by us in the original condition it was sent to you.
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The barrel may only be returned by the original purchaser with the original receipt. If the barrel was bought from a third party, the return and refund policy is not applicable.
PAYMENT METHOD
Payments can be made via direct debit or online transfer directly into our bank account. When the item is ready for shipping, we will send you an e-mail. The item will be send as soon as payment and a copy of your firearms licence was received. You can let us know at any time before payment was made, that you want to cancel your order.
CONO FIREARMS
CHEETAH BARRELS
PRECISION SHOOTING
Phone: +61 (0) 42 4344 230
Email: conofirearms@gmail.com